The IT Department at Conair was facing a new challenge: Over the years, they'd built an efficient network of IT Equipment vendors who excelled in service and quality. However, the IT team was also pushing for new ways to help drive value to the organization both through service improvements and reductions in cost which go directly to the bottom line. How can they reduce cost without compromising quality? That's when they were introduced to Boxton.
As currently negotiated, Conair's IT Equipment vendors were responsible for shipping, with the costs being passed through directly to Conair. What Boxton provided was a new way to ship these goods through a well-defined indirect Logistics process, taking advantage of their relationships with top global shipping companies.
"When we first started using Boxton, we were hopeful that we'd see some impactful cost savings. What we didn't expect was to be able to implement a plug and play technology that added so much additional value through process and visibility," said Al Wakai, Conair's Senior Director of IT.
Since starting their work together, Conair has introduced Boxton to three of its IT equipment providers to help manage transportation. Boxton has achieved a 32% reduction in IT shipping costs as well as implemented automation of the shipment management process.